Refund policy

At Sarga Bodywork, we stand behind the quality of our products and want you to be satisfied with your purchase. This policy outlines our guidelines for returns, exchanges, and refunds.

Physical Products

Returns & Refunds

You may return eligible physical products within 30 days of your purchase date for a refund. After 30 days from purchase, we cannot offer refunds or exchanges.

Eligibility Requirements:

  • Item must be unused and in its original condition

  • Original packaging must be included

  • Receipt or proof of purchase required

How to Request a Return:

  1. Email us at sarga@sargabodywork.com with your order number and reason for return

  2. Await confirmation and return instructions

  3. Securely package the item(s) with your receipt

  4. Ship to the return address provided (shipping costs are your responsibility)

Exchanges

We replace items that are defective or damaged within the warranty period. If you received a defective or damaged product, please contact us at sarga@sargabodywork.com within 60 days of purchase to arrange an exchange.

Product Warranty

Sarga Bodywork provides a limited 60-day warranty on all physical products. If a product is defective due to manufacturing issues, we will replace it at no cost when you notify us within 60 days of purchase.

We reserve the right to refuse replacement if there is evidence of extreme, destructive, or improper use of the product.

Shipping Costs

Return Shipping: You are responsible for return shipping costs unless the item is defective or we made an error.

Exchange Shipping: We cover shipping costs for exchanges of defective items.

Recommendation: For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of untracked returns.

Refund Processing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method.

Processing Time: Please allow 5-10 business days after we receive your return for processing. Depending on your financial institution, it may take additional time for the refund to appear in your account.

Late or Missing Refunds: If you haven't received your refund after the expected timeframe, please:

  1. Check your bank account again

  2. Contact your credit card company or bank

  3. If still unresolved, email us at sarga@sargabodywork.com

Sale Items

Sale items are eligible for return and will be refunded at the discounted price paid.

Online Courses & Digital Products

All sales of online courses and digital products are final. Due to the nature of digital content and immediate access upon purchase, we cannot offer refunds for online courses once purchased.

Before purchasing an online course, we encourage you to:

  • Review course descriptions and curriculum carefully

  • Contact us with any questions at sarga@sargabodywork.com

  • Take advantage of any free preview content available

Shipping Policy

Order Fulfillment: Orders ship once per week from our facilities.

Delivery Time: Please allow 10-15 business days for delivery. Orders shipped from our Hawaii headquarters may take longer than orders shipped from within the continental United States.

Tracking Issues: If you haven't received your order after 15 business days, please email sarga@sargabodywork.com with your order number so we can investigate.

Contact Us

Questions about returns, exchanges, or this policy? We're here to help.

Email: sarga@sargabodywork.com

 

 

This policy applies to purchases made through Sarga Bodywork's website and authorized retailers in the United States. Sarga Bodywork reserves the right to update this policy at any time.

Last Updated: 7 October 2025